How we work
We design it. You choose who runs it.
Connex is a solutions partner, not a replacement for your IT team or your current support provider. We design, build and hand over infrastructure that is ready to operate.
Design and delivery
Four steps, every engagement
The design work is the part that is hard to fit into anyone's day job. That is what we take on.
Three ways to run it
You choose who runs it
Every system we deliver can be run by your team, by the partner you already trust, or by us. Choose per system, and change your mind later.
Enterprise & Public Sector
Your team runs it
Best when you have internal IT staff who want ownership. You get full documentation, admin training and knowledge transfer, and we stay available for escalation and future phases.
Small & Growing Business
We run it
Best when the platform is specialized or nobody in-house has the time. We monitor, maintain and support it under a defined service agreement, scoped to that system only.
Mix and match by system. Your team keeps control throughout.
Every build is handed over with
- As-built documentation and network diagrams that reflect what was actually installed
- Runbooks for routine tasks, maintenance windows and recovery steps
- Admin access, accounts and licensing registered to your organization, not to us
- A knowledge-transfer session for your team or your support partner
- A tested recovery, run with your team before we sign off on the build
- A clear record of who owns what going forward, so nothing falls through the cracks
Engaging with Connex
From first conversation to handover
No price list. A real number when you need one.
Every project is scoped to your environment. Planning ahead? We'll give you a ballpark range on request so you can budget before committing to anything.
Complementary, never a replacement
If your IT team or provider is doing good work, we keep it that way. We add capacity for the projects that need it and hand back a documented system.
Already have an IT team or a support provider? Good.
We're built to work with them. We bring the design and delivery capacity for projects that need it, and leave day-to-day support with the people you already trust.