Small & growing business
Hand off your IT.
MSP4SMB is built specifically for small business. Enterprise-grade security, backup and support, sized for small-business needs and budgets.
Three ways to start
Hand it all off, or share the load
Most small businesses don't have an IT department, and shouldn't need one. Already have someone who handles IT? We work alongside them instead.
Option 1 · Security & Compliance
Cover the essentials
Best when you want the essentials covered and handle day-to-day requests yourselves.
Managed endpoint protection, automated patching and monitoring, with a block of support time every month.
Option 2 · Fully Managed
Hand off your IT
Best when you have no IT staff and want the whole thing off your plate.
Everything in Option 1, plus helpdesk, network and Wi-Fi, devices, printers and the applications your team uses every day.
Option 3 · Co-Managed
Share the load
Best when you have an IT person or a part-time provider you want to keep.
Our tools, monitoring and escalation behind your people. They stay in charge; we fill the gaps.
Not ready for any of these? Start with Essentials. For teams of 1 to 4 with the basics already in place.
See our Essentials PDF
Every device monitored, patched and protected, with a monthly report. Remote support by the hour when you need it, no onsite visits. Simple per-device pricing; ask us for the number.
Discover what's best for your needs
Not sure whether Essentials, Fully Managed or Co-Managed fits? Answer a few quick questions about how your IT is handled today and see which option suits you.
Managed services, where it helps
When you would rather not run it yourself, we operate what we delivered under a defined service agreement. One site or several, scoped to the systems you choose, never a requirement of working with us.
Add what you need, when you need it. Start with the managed foundation, then layer on offsite backup, advanced security, network upgrades or private cloud as the business grows.
Every client gets
Enterprise discipline, sized for a small team
- A dedicated account manager who acts as your advocate with every technology vendor
- Monthly reports on device health, patching, alerts and backup status, in plain language
- Updates and patches scheduled outside business hours, so work isn't interrupted
- Documented devices, users and accounts, with admin access that stays in your name
- Regular service reviews to plan upgrades and budget ahead
- Clear, plain-language communication during any incident, from first alert to fix
Pricing
Simple monthly pricing per device
Your cost grows only as your team does. Hardware and licensing are quoted at cost and approved by you before anything is purchased.
Want a number before a call? We're happy to give you a ballpark on request.
Getting started
From first call to fully handed off
Solution areas
What we solve for small business
Built for owner-run businesses and small practices that do not have an IT department: legal and accounting firms, insurance offices, clinics, private schools and non-profits. Every area scales with you, so nothing you have already invested in goes to waste.
Security
Phishing, stolen passwords and ransomware are aimed at small teams too. We put the same protections larger organizations use in place and watch them for you.
Explore Security Assessment coming soonInfrastructure & servers
A PC or home-grade gear running your business. We deploy a managed server sized for your office, or move it into our Micro Data Centre, with the network, firewall and Wi-Fi to match.
Explore Infrastructure & servers Assessment coming soonThe right cloud platform
Microsoft 365 and Google Workspace are not the same. We help you pick the one that fits how you work, set it up securely and move you across.
Explore The right cloud platform Assessment coming soonBackup & recovery
One failed drive or one bad click should not end the week. We back up what matters, offsite, and test the restore so you know it works.
Explore Backup & recovery Assessment coming soonPrivate cloud & continuity
When the office is unavailable, the business still has to run. We set up hosted systems and a recovery plan sized for a small team.
Explore Private cloud & continuity Assessment coming soonPhones & mobile devices
Staff use their own phones and tablets for work. We secure company data on them without taking over personal devices.
Explore Phones & mobile devices Assessment coming soonReady to hand it off?
Tell us how your IT is handled today. We will point you to the plan that fits and give you a ballpark number.